Simplify Voice & Text-Based Promotions via Telemarketing Outsourcing Services
Business promotions via advertising are very common these days. But they do not always produce measurable results. It is very hard to forecast the impact of an advertisement campaign, because you do not how many clients will be impressed by your promotional endeavours. On the other hand, telemarketing outsourcing services can make a direct impact. It is one of the most potent outbound call centre outsourcing tools, which provide new business opportunities.
Why you Need Both Text-Based and Voice-Based Promotions?
In the past, due to a limitation of technology, companies used to implement only voice-based promotions. Although emails and chat support were present, they were not considered to be effective mediums to attract customers.
But in the current times, it has become possible to leverage technology via cutting-edge text-based solutions like Live Chat platform and Email Response Management tools. Not only customers/clients are taking interest in text-based initiatives, but they are also proving useful in terms of data accumulation. For example, companies can outsource email support services and also a back office support service called data mining. This way, they will be able to promote their brand via emails, and at the same time utilize the data generated for creating potent business strategies.
Importance of Live Chat Promotions
It is also possible to promote a business via Live Chat integration on your company's website. This approach works best when you have a lot of potential customers coming to your website, but they are not purchasing anything because of their doubts. A Live Chat agent can initiate contact depending on the browsing behaviour of the prospective client. He can clarify his doubts and probably help your company make a sale.
Given the opportunities provided by text-based support, it is best for companies to utilize a hybrid approach for telemarketing and business promotions.
Get Best Results via Qualified Leads
Professional vendors operate only after performing thorough market research. It enables them to make better sales and initiate improved marketing campaigns. Benefits of lead qualification are:
- More calls and text-based contacts are transformed into actual business sales
- Less effort by telemarketing agents and more reward
- You can operate with low manpower if your research and lead qualification is comprehensive
- Better business insights for improved marketing
It is vital to have a top-quality call centre software to ensure positive results out of telemarketing outsourcing services. At Bluechip Call Center, we provide the best platform for both text-based and voice-based telemarketing, and help you secure more business. We are also a veteran outsourcing services provider for customer care, technical support and order taking services.